National Consumer Helpline (NCH)

NCH Sectorwise Report 2022


# Sector Received Disposed
1 E- Commerce 183403 166069
2 General Enquiry 55476 55245
3 Banking 33798 30063
4 Electronics Products 25772 22306
5 Consumer Durables 22043 18032
6 Telecom 14524 13882
7 Retail Outlets 13122 10901
8 Broadband & Internet 12576 11387
9 Agency Services 12533 11213
10 NBFCs 12446 10350
11 Legal 11881 11817
12 Digital Payment Modes 11821 10841
13 Automobiles 9913 8281
14 Legal Metrology 8250 6674
15 Electricity 7787 6687
16 General Insurance 6451 5762
17 Courier & Cargo 5581 4643
18 Airlines 4950 4025
19 Private Education 4509 3473
20 Travel & Tourism 3980 3071
21 Petroleum 3933 3501
22 Food 3768 3562
23 Railways 3453 3267
24 Health Services 2919 1553
25 Real Estate 2838 1541
26 Others 2665 1588
27 Public Distribution System 2605 2590
28 Packers and Movers 2489 1934
29 Life Insurance 2423 2189
30 DTH and Cable 1973 1820
31 FMCG 1843 1475
32 Postal 1689 1631
33 Higher Education 1678 1492
34 Shares and Securities 873 844
35 School Education 634 413
36 Water Supply 569 530
37 Agriculture 557 475
38 Job Oriented Courses 554 435
39 Govt. Transport 543 278
40 Drugs & Cosmetics 485 337
41 Advertisements 418 243
42 Direct Selling 392 280
43 Publications 302 259
44 Mutual Fund 216 187
45 Standards 123 123
46 Masks 6 6
47 Sanitizer 3 0
48 Govt. Identity Services 0 0
49 Govt Organisation 0 0
50 Govt. Taxes 0 0
51 GST 0 0
52 Right to Information 0 0
Total 500767 447275