National Consumer Helpline (NCH)

NCH Sectorwise Report 2021


# Sector Received Disposed
1 E- Commerce 224592 224592
2 General Enquiry 104340 104340
3 Banking 52800 52651
4 Electronics Products 40421 40421
5 Telecom 27550 27550
6 Consumer Durables 26983 26983
7 Digital Payment Modes 23800 23800
8 Broadband & Internet 20261 20261
9 Legal 18209 18209
10 Agency Services 18083 18083
11 NBFCs 16896 16314
12 Automobiles 13249 13249
13 General Insurance 11666 11666
14 Retail Outlets 10972 10972
15 Legal Metrology 10967 10744
16 Airlines 10911 10809
17 Electricity 9901 9901
18 Courier & Cargo 7091 7091
19 Health Services 5574 5500
20 Railways 5175 5175
21 Petroleum 4963 4905
22 Real Estate 4837 3871
23 Travel & Tourism 4797 4797
24 Private Education 4338 4338
25 Postal 4227 4227
26 DTH and Cable 4084 4084
27 Food 3999 3999
28 Life Insurance 3899 3899
29 Packers and Movers 3567 3567
30 Public Distribution System 2922 2921
31 FMCG 2897 2897
32 Higher Education 2424 2347
33 Shares and Securities 1771 1771
34 Others 1118 1118
35 Drugs & Cosmetics 1031 1015
36 School Education 797 723
37 Govt. Transport 761 718
38 Water Supply 610 610
39 Direct Selling 571 571
40 Publications 543 543
41 Job Oriented Courses 482 482
42 Mutual Fund 354 354
43 Agriculture 267 251
44 Advertisements 173 173
45 Standards 166 166
46 Govt. Identity Services 85 85
47 Sanitizer 50 50
48 Masks 31 31
49 Govt. Taxes 31 31
50 GST 28 28
51 Right to Information 12 12
52 Govt Organisation 0 0
Total 715276 712895