National Consumer Helpline (NCH)

NCH Sectorwise Report 2020


# Sector Received Disposed
1 E- Commerce 186467 186467
2 General Enquiry 92860 92860
3 Banking 51488 51488
4 Telecom 34723 34723
5 Electronics Products 29602 29602
6 Broadband & Internet 22997 22997
7 Consumer Durables 21739 21739
8 Digital Payment Modes 20592 20592
9 NBFC's 17067 17067
10 Airlines 15494 15494
11 Agency Services 13969 13969
12 Electricity 12123 12123
13 Travel & Tourism 12008 12008
14 Legal Metrology 10544 10485
15 Automobiles 10368 10368
16 Retail Outlets 9572 9572
17 General Insurance 9238 9238
18 Legal 8611 8611
19 Courier & Cargo 7118 7118
20 Petroleum 7117 7117
21 DTH and Cable 6474 6474
22 Public Distribution System 6210 6210
23 Real Estate 4718 4718
24 Food 3609 3609
25 Health Services 3590 3590
26 Life Insurance 3493 3493
27 GST 3406 3406
28 Private Education 2985 2985
29 Packers and Movers 2910 2910
30 Postal 2774 2774
31 FMCG 2498 2498
32 Railways 2263 2263
33 Govt. Identity Services 2232 2232
34 Higher Education 1883 1883
35 Govt. Taxes 1410 1410
36 Shares and Securities 1173 1173
37 Right to Information 1132 1132
38 Others 1060 1060
39 Drugs & Cosmetics 814 814
40 Govt. Transport 778 778
41 Masks 724 724
42 School Education 703 703
43 Direct Selling 653 653
44 Water Supply 609 609
45 Publications 581 581
46 Sanitizer 472 472
47 Agriculture 415 415
48 Job Oriented Courses 394 394
49 Mutual Fund 253 253
50 Advertisements 194 194
51 Standards 85 85
52 Govt Organisation 0 0
Total 654192 654133