National Consumer Helpline (NCH)

2017


Registered

444747

Disposed

444747

Disposed %

100 %

2018


Registered

520369

Disposed

520369

Disposed %

100 %

2019


Registered

744801

Disposed

744801

Disposed %

100 %

2020


Registered

654192

Disposed

653219

Disposed %

99.85 %

2021


Registered

186044

Disposed

151844

Disposed %

81.61%

Top 5 Sectors Grievances From 1 Jan 2020 To Till Date

CONFONET

NCDRC STATUS

2018


Registered

9078

Disposed

6379

Disposed %

70.27 %

2019


Registered

7953

Disposed

6529

Disposed %

82.09 %

2020


Registered

3015

Disposed

2931

Disposed %

97.21 %

LEGAL METROLOGY

Cases Booked under Weights and Measurements Rule the Month of december, 2020 as on 2 Feb, 2021

Weight & Measure Instruments No. of Verificatios Cases Booked Under Violation
All Type of Weightse 386249 533
Capacity Measures 35496 170
Length Measures 4807962 88
Other Enquipments 3990672 163
Non-automatic Weighing Instruments 356989 4414
Automatic Gravimetric Filling Instruments 4909 158
Dispensing Pumps(Fluid) 23499 116
Dispensing Pumps(CNG/LPG) 967 10
Other Enquipments 150421 184593
* Data Received from 17 States /UT's
Total verification fee collected Rs 30,88,66,159

Cases Booked under Package Commodities Rule the Month of December, 2020 as on 2 Feb, 2021


S. No. Issues Total no. of Cases Booked Total No. of Cases Compounded Total No. of Cases Filed in the Court of Law
1 Overcharging 99 98 2
2 Dual MRP 0 1 2
3 Declaration 1148 913 105
4 Size of Declarations 11 10 2
5 Short Delivery 50 19 0
6 Other Cases 267 371 5
* Data Received from 16 States /UT's
Total Compounding fee collected Rs 1,20,14,000

BUREAU OF INDIAN STANDARDS

# Feb-2021 Total During the Year Total In Force As On Data
No Of Standards
Formulated


No Of Licences Issued


NATIONAL TEST HOUSE

Dec 2020 Total During the Year
No of Tests Carried Out 1731 1731
Total 1731 1731