National Consumer Helpline (NCH)

2017


Registered

444747

Disposed

444747

Disposed %

100 %

2018


Registered

520369

Disposed

520369

Disposed %

100 %

2019


Registered

744801

Disposed

744801

Disposed %

100 %

2020


Registered

654192

Disposed

653927

Disposed %

99.88 %

2021


Registered

525410

Disposed

494184

Disposed %

94.28%

Top 5 Sectors Grievances From 1 Jan 2021 To Till Date

CONFONET

NCDRC STATUS

2019


CarryForward

20698

Filed

7957

Disposed

6556

2020


CarryForward

22099

Filed

3208

Disposed

3074

2021


CarryForward

22233

Filed

1227

Disposed

807

LEGAL METROLOGY

Cases Booked under Weights and Measurements Rule in the Month of July, 2021 as on (15 July, 2021)

Weight & Measure Instruments No. of Verificatios Cases Booked Under Violation
All Type of Weightse 669671 2823
Capacity Measures 76385 592
Length Measures 3909004 430
Other Enquipments 962731 1643
Non-automatic Weighing Instruments 790024 9806
Automatic Gravimetric Filling Instruments 21012 133
Dispensing Pumps(Fluid) 54966 850
Dispensing Pumps(CNG/LPG) 4679 19
Other Enquipments 105793 1464
* Data Received from 22 States /UT's
Total verification fee collected Rs 66,53,79,443.00

Cases Booked under Package Commodities Rule in the Month of July, 2021 as on (15 July, 2021)


S. No. Issues Total no. of Cases Booked Total No. of Cases Compounded Total No. of Cases Filed in the Court of Law
1 Overcharging 274 189 2
2 Dual MRP 12 26 0
3 Declaration 2116 1774 146
4 Size of Declarations 47 68 1
5 Short Delivery 100 61 1
6 Other Cases 843 847 6
* Data Received from 22 States /UT's
Total Compounding fee collected Rs 3,49,18,204.00

BUREAU OF INDIAN STANDARDS

# Sep-2021 Total During the Year Total In Force As On Data
No Of Standards
Formulated


No Of Licences Issued


NATIONAL TEST HOUSE

July 2021 Total During the Year
No of Tests Carried Out 1383 4112
Total 1383 4112