Digital Payment Modes0 Sector Grievances from 1 Jan 2022 to Till Date

# Convergence Name Grievances Received Pending Disposed
1 Phonepe 8818 160 8658
2 Paytm Payments Bank 4220 251 3969
3 Paytm.com 3618 361 3257
4 Mobikwik.com 3061 93 2968
5 State Bank of India 1212 27 1185
6 NPCI 1109 23 1086
7 Airtel Payment Bank Limited 1094 45 1049
8 Bharatpe 688 30 658
9 HDFC Bank 362 31 331
10 ICICI Bank 357 23 334
11 Pay U Money 344 18 326
12 Freecharge 286 26 260
13 IDFC Bank 272 22 250
14 Axis Bank 192 5 187
15 Punjab National Bank 171 5 166
16 Bank of Baroda 153 12 141
17 Union Bank of India 150 6 144
18 Kotak Mahindra Bank 130 4 126
19 Bank of India 124 13 111
20 Canara bank 92 10 82
21 Indian Bank 87 4 83
22 Federal Bank 85 14 71
23 YESBANK 81 0 81
24 Jio Money 64 0 64
25 Central bank of India 64 5 59
26 UCO Bank 58 4 54
27 IndusInd Bank 51 3 48
28 IDBI Bank 48 2 46
29 RBL Bank 34 0 34
30 India Post Payment Bank 32 5 27
31 Indian Overseas Bank 29 0 29
32 Allahabad bank (Indian Bank) 23 1 22
33 Bank of Maharashtra 19 2 17
34 Syndicate Bank (Canara Bank) 17 0 17
35 Andhra Bank (Union Bank of India) 14 1 13
36 The Karur Vysya Bank 14 0 14
37 Standard Chartered Bank 13 3 10
38 Bandhan 13 1 12
39 Karnataka Bank Limited 12 0 12
40 J&K Bank 9 1 8
41 Omnicard/HindPay 9 1 8
42 National Payments Corporation of India 8 1 7
43 Corporation Bank(Union Bank of India) 8 0 8
44 Citi Bank 7 0 7
45 One97 Communications Pvt. Limited 6 4 2
46 DCB Bank 6 0 6
47 Paytm Payments Bank Limited 5 3 2
48 The South Indian Bank 5 0 5
49 Punjab and Sind Bank 4 0 4
50 ICICI Bank Ltd. 4 3 1
51 HSBC Bank 3 1 2
52 One mobikwik system pvt. Ltd. 3 2 1
53 The Federal Bank Limited 2 1 1
54 Ujjivan 2 1 1
55 India Post Payments Bank Limited 2 0 2
56 Dena Bank 2 0 2
57 IDBI Bank Ltd. 2 2 0
58 Vijaya bank 2 0 2
59 1 0 1
60 The Lakshmi Vilas Bank 1 0 1
61 Hero Fincorp 1 0 1
62 Yes Bank Limited 1 0 1
63 HDFC Bank Ltd. 1 0 1
64 IDFC First Bank 1 0 1
65 Pay U payments Private limited 1 1 0
66 Indus Ind Bank 1 1 0
Total 27308 1232 26076