Digital Payment Modes0 Sector Grievances from 1 Jan 2022 to Till Date

# Convergence Name Grievances Received Pending Disposed
1 Phonepe 6717 233 6484
2 Paytm Payments Bank 3073 441 2632
3 Paytm.com 2558 189 2369
4 Mobikwik.com 2360 47 2313
5 State Bank of India 945 16 929
6 NPCI 841 57 784
7 Airtel Payment Bank Limited 837 10 827
8 Bharatpe 423 24 399
9 Pay U Money 292 7 285
10 HDFC Bank 290 10 280
11 ICICI Bank 264 21 243
12 Freecharge 221 16 205
13 IDFC Bank 143 17 126
14 Axis Bank 139 12 127
15 Punjab National Bank 132 5 127
16 Union Bank of India 114 3 111
17 Bank of Baroda 109 4 105
18 Kotak Mahindra Bank 106 16 90
19 Bank of India 97 4 93
20 YESBANK 68 1 67
21 Indian Bank 68 6 62
22 Canara bank 64 2 62
23 Federal Bank 59 8 51
24 Central bank of India 52 3 49
25 Jio Money 51 2 49
26 UCO Bank 46 5 41
27 IndusInd Bank 41 3 38
28 IDBI Bank 35 4 31
29 RBL Bank 31 1 30
30 Indian Overseas Bank 24 1 23
31 Allahabad bank (Indian Bank) 20 0 20
32 India Post Payment Bank 17 1 16
33 Bank of Maharashtra 16 2 14
34 Syndicate Bank (Canara Bank) 16 0 16
35 Andhra Bank (Union Bank of India) 12 0 12
36 Karnataka Bank Limited 11 0 11
37 Bandhan 10 1 9
38 The Karur Vysya Bank 8 0 8
39 Standard Chartered Bank 8 1 7
40 J&K Bank 6 0 6
41 Corporation Bank(Union Bank of India) 6 0 6
42 National Payments Corporation of India 6 0 6
43 The South Indian Bank 5 0 5
44 DCB Bank 5 1 4
45 Citi Bank 4 1 3
46 Paytm Payments Bank Limited 2 1 1
47 Dena Bank 2 0 2
48 Vijaya bank 2 0 2
49 HSBC Bank 2 2 0
50 One97 Communications Pvt. Limited 2 0 2
51 Punjab and Sind Bank 2 0 2
52 Yes Bank Limited 1 0 1
53 Ujjivan 1 0 1
54 One mobikwik system pvt. Ltd. 1 0 1
55 India Post Payments Bank Limited 1 1 0
56 HDFC Bank Ltd. 1 0 1
57 IDFC First Bank 1 0 1
58 ICICI Bank Ltd. 1 0 1
59 The Federal Bank Limited 1 0 1
60 1 0 1
61 The Lakshmi Vilas Bank 1 0 1
62 Hero Fincorp 1 0 1
Total 20373 1179 19194