National Consumer Helpline (NCH)

2017


Registered

444747

Disposed

444747

Disposed %

100 %

2018


Registered

520369

Disposed

520369

Disposed %

100 %

2019


Registered

744801

Disposed

744801

Disposed %

100 %

2020


Registered

654192

Disposed

654133

Disposed %

99.99 %

2021


Registered

715276

Disposed

712895

Disposed %

99.66%

2022


Registered

500767

Disposed

447275

Disposed %

89.31%

Top 5 Sectors Grievances From 1 Jan 2022 To Till Date

CONFONET

NCDRC STATUS

2019


CarryForward

20698

Filed

7957

Disposed

6556

2020


CarryForward

22099

Filed

3208

Disposed

3074

2021


CarryForward

22233

Filed

1227

Disposed

807

LEGAL METROLOGY

Cases Booked under Weights and Measurements Rule in the Month of 1st January, 2022 To 30th June, 2022

Weight & Measure Instruments No. of Verificatios Cases Booked Under Violation
All Type of Weights 927661 3611
Capacity Measures 104361 780
Length Measures 3786136 523
Other Enquipments 1016523 2311
Non-automatic Weighing Instruments 1081609 17200
Automatic Gravimetric Filling Instruments 27121 194
Dispensing Pumps(Fluid) 124744 1412
Dispensing Pumps(CNG/LPG) 57425 31
Other Enquipments 162204 2366
* Data Received from 22 States /UT's
Total verification fee collected Rs 8,77,41,251.00

Cases Booked under Package Commodities Rule in the Month of 1st January 2022 To 30th June 2022


S. No. Issues Total no. of Cases Booked Total No. of Cases Compounded Total No. of Cases Filed in the Court of Law
1 Overcharging 432 424 110
2 Dual MRP 30 261 0
3 Declaration 2863 2334 150
4 Size of Declarations 61 173 1
5 Short Delivery 91 76 1
6 Other Cases 1657 1651 6
* Data Received from 22 States /UT's
Total Compounding fee collected Rs 4,71,78,604.00

BUREAU OF INDIAN STANDARDS

# Jul-2022 Total During the Year Total In Force As On Data
No Of Standards
Formulated


No Of Licences Issued


NATIONAL TEST HOUSE

January 2022 Total During the Year
No of Tests Carried Out 1389 11932
Total 1389 11932